Relentless management of IT systems.
We guarantee unconditionally that you will be satisfied with our work. No small print; if you are not happy we are failing in our mission and we will do whatever is necessary to put that right.
We safeguard data from threats external and internal, failures of computing systems and natural disasters.
We maintain networks and systems so they are available when needed and they run efficiently, saving measurable amounts of both time and money.
In addition to world class on-site service we use state of the art technologies to monitor your networks, servers and workstations for conditions which may require attention. We monitor the health of hardware, success or failure of backup jobs, attempts both internal and external to compromise security – and much more.
Anti Virus Pattern File
Checks that the anti virus is running on the most up to date version to ensure you are always protected. If not an alert is generated and your client portal is highlighted.
Critical Events Check & Reports
Alerts us in the event of any critical events occurring so that we can act fast to fix potential problems.
Daily Backup Check
Ensures that your backup has completed successfully. If not, an alert is sent and your Client Portal is highlighted.
Daily Anti-Virus Check
Ensures that your system is using the most up-to-date pattern files. If not, it will send an alert so that remedial action may be taken.
Exchange Information Store Size Check
Checks that the size of the Information Store does not exceed a pre-defined threshold. If it does, it will alert you so that steps can be taken to prevent Exchange from crashing.
Drive Space Consumption Check
Checks whether the rate of growth on any drive exceeds your specified limit. This enables you to spot developing problems before they become critical.
Physical Health Check
Monitors for smart disk alerts, checks if any disks have failed, and can even look for failed memory.
5 minute interval option
The option to have checks run on a 5 minute bases (rather than the normal 15 minute basis)
Client Monthly Report
A completely comprehensive view of your systems and all passed/failed checks for the month
Client Daily or Weekly Report
A weekly or daily summary of the critical checks carried out throughout the week.
Daily Workstation Health Check
Provides Windows service and disk space checks etc on critical PCs. Examples of critical PCs might include fax servers or time clock systems (i.e. always on).
Server Performance Monitoring
Get alerted when your server is overloaded and needs maintenance.
Monitor the volume of traffic in and out of an y ports on your managed switch
File Size Checks
Monitor the size of any file or folder critical to your business to ensure it is always within required thresholds or no strange growths occur.
Provides facility for up to five checks on network devices, remote offices, or remote devices.
Roll Your Own Event Log Check
Monitor any program running on your server that you consider important to your business
Windows Service Checks
Checks that all windows services are up and running correctly and alerts us if there are any windows services down.
SNMP/Raid Array Checks
Use SNMP to monitor a wide range of conditions, such as temperature on your server to ensure it is always in operable conditions.
Get alerted to out of date security patches on your systems so that we can get you back up to date
Disk Space Check
Pre-empt downtime caused by full disks and get alerted to disk space going over a set threshold.
Gives you direct access to your own Client Portal so that you can see an up to the minute status of your systems.
Checks to ensure your site is displaying the correct results on either stati or dynamic pages. If not you will be alerted to this problem.
TCP Service Check
Provides facility to monitor up to three TCP ports such as ISP gateway, SMTP relay or POP3. Also provides facility for other custom TCP/IP port tests as needed.
Watches out for anyone trying to gain access to your systems.